Shipping & Delivery


Things to know...

  • We ship with DPD and Royal Mail on smaller items and use UPS for our international customers.
  • The cut off for Special Delivery is 12pm.
  • We try to despatch all orders placed before 12 on the same day and during busier periods we take 1-2 working days.
  • Standard delivery in the UK is Royal Mail 1st Class Signed For or a DPD Next Day service.
  • Orders over £50 that qualify for FREE SHIPPING are sent using a DPD Next Day.
  • You will be notified via email once your parcel has been dispatched and all tracking will be updated.

Delivery charges are as follows:

Saver - Royal Mail 2nd Class  (3-5 Days) - £4.49

Express - Royal Mail 1st Class  (1-3 Days) - £5.49

Speedy - DPD Next Day Delivery (Usually 1 Working Day) ) - £7.49

Before 1pm - DPD  Guaranteed Next Day Delivery Pre 1pm - £13.50

Before 10am - DPD  Guaranteed Next Day Delivery Pre 10am - £21.50

Saturday - Guaranteed Saturday Delivery - £13.50

FREE SHIPPING on orders over £50

PRE-ORDER - Items purchased on PRE ORDER will include a guideline date for when we expect the item to arrive. If an order is placed with one or more items marked as PRE ORDER, the entire order will be held back and shipped as one when all items are in stock and ready to ship. This helps to cut down on emissions, packaging and cost.

If this isn't suitable and you would like your order to be shipped separately, please contact us to let us know, however this may incur extra postage fees.

We can be super flexible...any questions, just ask.

Delivery times should be used as an estimated guide and begin from the date of dispatch.  We cannot be held responsible for delays once your parcel has been dispatched.  We cannot be held responsible for any delays caused by customs clearance for international orders. International orders can take between 3-10 days depending on the country.

The really important stuff...

  • International orders require a signature upon receipt so please ensure that someone will be there to sign for your parcel.
  • We need a telephone number for all international orders and we are unable to ship without it.
  • We are unable to redirect orders once items have been dispatched.
  • Please be aware that delivery times only apply once your payment has been authorised.  

Taxes and Duties

Taxes and duties are calculated according to your shopping destination. Local VAT may apply outside of the United Kingdom.

Customs charges, import duties and taxes are not included at checkout and are to be paid by the customer. Refusing the charges will result in the parcel being impounded by the courier and unable to be released or returned.